FAQ's
Find answers to your questions before joining a tour so that you can find out exactly what you want to know. If you have more question please feel free to reach us via contact form.
Simply choose your preferred tour package from our website, select your dates, and follow the booking steps. You will receive a confirmation email after completing your reservation.
We recommend booking at least 3days maximum in advance to secure your preferred date, especially during peak travel seasons (July – August)
Yes! We welcome group bookings. For small groups of 10 or more, please contact us directly for special arrangements or discounts.
For booking and Down Payment, we accept major credit/debit cards, Wise, PayPal, and selected digital wallets. Bank transfers are also available for Indonesian customers. For the remaining payment, you can pay in cash on arrival.
Yes, full payment is required at the time of booking to secure your selected package.
Absolutely. All transactions are encrypted and processed through trusted, secure payment gateways.
For a several reason to cancel your trip, you can access our page of terms and conditions and kindly contact our admin
Most of our tours are suitable for ages 5 years old and up. However, for certain activities (e.g. hard trekking or high altitude), participants must be at least 7 years old. Please check the tour package description for specific age requirements and contact us for more information.